Platform capability
Proof of Delivery
Capture verifiable delivery evidence with time, location, and recipient context.
Operational problem
A delivery status alone does not prove recipient, location, time, condition, or delivery result.
Transactional systems identify what should happen. Proof of Delivery adds the execution context required to see ownership, progress, evidence, risk, and actual completion.
Your ERP records the transaction.
TrackingHub connects it to accountable operational execution.TrackingHub complements systems of record; it does not replace their finance, inventory, or master-data responsibilities.
Who uses it
Recipient
Delivery controller
Evidence reviewer
How it works
A controlled workflow from demand to verified outcome.
Each stage preserves the originating reference while adding operational events and ownership.
- 01Present delivery reference
Establish operational context, ownership, and expected outcome.
- 02Confirm recipient and result
Record the execution event while work moves through the process.
- 03Capture photo, GPS, and signature
Preserve evidence, status, and exception context at the source.
- 04Submit evidence for validation
Close the loop with monitoring, reconciliation, and accountable follow-up.
Data and evidence
What the process captures.
- Recipient name
- Timestamp and GPS
- Photo and digital signature
- Rejection or damage reason
Integration touchpoints
Systems and signals involved.
- Delivery order
- Mobile driver app
- GPS
- Document storage
Common exceptions
Where control is needed.
- Recipient refuses signature
- GPS unavailable
- Partial quantity
- Evidence quality insufficient
Management visibility
From operational events to intervention.
The dashboard should expose current state and guide action, not merely summarize historical volume.
Proof completeness
Pending review
Failure reasons
Evidence by courier
Connected use cases
Apply proof of delivery across relevant operations.
Make proof of delivery operationally accountable.
Map the events, actors, evidence, systems, and exceptions that matter in your environment.